Cold Stone Creamery

I have been coming for years, but today mark the final time I will come. The girl behind the counter hates her job, and gets mad every order you make. Just makes it feel awkward and unwanted. The floors feel extremely sticky, so do the counters. The place has definitely went down hill.

suppose to be open at noon doors still lock employee inside just looked at me and walked away instead of unlocking the door

There needs to be a manager on evening shift; these girls closed an hour and a half early and we watched them do it. We sat outside and watched them lock the doors and turn off some of the lights at 7:40. Then when other customers tried to come in, they would make eye contact and wait for customers to walk away. Terrible customer service.

I can tell you why all the bad reviews on here are pertaining to customer service- because the owner is a big old b-word!! Yemi, I hope you're reading this, because maybe all your stores wouldn't get awful reviews if you didn't make everyone that works for you hate their jobs because you incessantly berate them over trivial matters. Maybe your employees would be better trained if you could hold on to them for more than two weeks! Morale matters!!!

Buena atención, amabilidad en la entrada, una sonrisa para hacer más dulce tu momento y un delicioso sabor de crema de helado. GRACIAS!!!

The girl behind the counter was so rude. She didn't even acknowledge the fact that I was standing there, and went straight to the person behind us. The next worker behind the counter did the same! RUDE AS HELL!!! The ice cream is good, but not worth the rudeness of the staff!

Bought the Strawberry Passion cake for a birthday, cut into it and the cake was not Strawberry Passion... the cake had vanilla ice cream with sprinkles.

Drove all the way here on a Saturday night because online it says they close at 10:00pm but it was 9:05 and it was already closed.