THESE OWNERS ARE THE WORST! I bought a cookie dough cake and found pieces of plastic in it. I had to fish it out of my child’s mouth! I took a picture and sent it to the owner as they asked, she called back and accused me of putting the plastic in the cake, to cover for herself up. I told her I didn’t want a refund, just to please replace the cake. She said she could not do it. I am reporting them to the BBB. DO NOT SPEND YOUR MONEY AT THIS LOCATION.
Ice cream does not taste right at this location, They do not believe in customer service either. Do not recommend this location.
Irresistible Treats and Exceptional Service at Cold Stone Creamery My recent experience at Cold Stone Creamery was absolutely delightful! The ice cream creations were not only delicious but also beautifully crafted right in front of me. The variety of flavors and mix-ins provided endless combinations, ensuring there's something for every palate. What truly stood out was the friendly and attentive staff. They made the ordering process enjoyable and were happy to offer recommendations. The atmosphere was lively, creating a fun and inviting place to indulge in a sweet treat. Whether you're a first-timer or a regular, Cold Stone Creamery is a must-visit for anyone craving a superb ice cream experience. The perfect blend of delectable desserts and excellent customer service makes this place a definite favorite.
Brought the kids here to celebrate their good grades. The place wasn't busy and it was clean. Service was great, and there were no problems getting samples to try. Everyone was happy with their selections, and the ice cream was awesome. We will be back for more and maybe next time we will try a cake. Parking: Plenty of parking
Was helped by a girl with brown hair who was super sweet.
I always love going to Cold Stones, and this one really made me sad because of how unfriendly the staff was to my wife and I, as well as the other guests at the store. I remember when cold stone used to have the friendliest staff of any place I went to. But this time, we felt talked down to and belittled while just trying to get my favorite ice scream on my birthday.