Cold Stone Creamery

Came in to get some ice cream to-go. Employees seem aggravated and was speaking about frustration. They never said hi or welcome. Then I was giving my ice cream in a cup over flowing with lids. I tryed to clean it up in front of the Employee, but felt like they should have done it before giving it to me that way. She did say sorry about the mess before sliding it to me... By the time i got to the car it was starting to drip again and made a mess in my car. I just left the wash from having it detailed, Have a little common curiosity for your Customer or better Customer service.

Horrible listening skills from team members and a lot of ingredients aren’t available for majority of the items. It’s ice cream come on … smile.

They had no soap in the bathroom and while I was waiting for them to fill the soap, the male employee used the bathroom and then proceeded behind the counter and started scooping ice cream WITHOUT gloves on or washing his hands!!! The one female employee was trying to find soap and said they ran out of soap for their bathroom. I feel sick to my stomach and will not be back to this location.

Drove 20 minutes for a quick treat. The person behind the counter was extremely rude. I just turned and walked out. I refuse to spend my money at a place when the workers don’t greet you and then act as if you’re bothering them. This place is Tom expensive for bad customer service.

It is truly a treat. The brakes, not the gas. Fall flavors in stock.