COFFEE FACTORY

great atmosphere and service. I love their ginger tea!

I came here based on the Yelp reviews and pictures. I tried the green tea shaved ice cream and the caramel macchiato. The four stars are for the customer service, ambiance and cleanliness. This is located in a quiet neighborhood... it actually seems kind of too quiet. We didn't even realize that the coffee place is located there. The ice cream was good, not too sweet, which I like. However, it was a HUGE portion and not cheap. Maybe it is meant to be shared, but i feel like they should offer smaller portions. The ice cream fish cone was pretty stale, I was looking forward to eating it. It came with a side of red beans, which I did not touch. The coffee beverages were amazing. I ask for very little caramel and that's what they gave me so I definitely appreciate that. I didn't think to ask if they had alternative milk options such as coconut milk or soy milk. The cafe itself was very clean...including the dining area and bathroom. The staff was very nice. I noticed a lot of people come with their laptops and sit there and enjoy. It has an extension with more seating. I'm not a local so the chances of me coming back are pretty slim, but I would highly recommend this place.

I like their coffee here but the young girls who work there in the morning are extremely rude. They do not greet me at all and when I ask for something, they seem annoyed. Today I went to get a coffee and the female worker did not say a word until I left the cafe. She needs to get trained on how to greet or interact with customers. Worst customer service ever.

My 5⭐️ is going straight to their ✨shaved ice! I highly recommend the persimmon one! It was soooo rich, creamy, and huge. Even hard to finish by 2 people.

I would not go there. They open at 7 am and the lady was so rude. A customer leaves with a purchase, and I’m next on line. A customer was looking at the food, not on the line. She said, “that man is next on line” and refuses to take my order. This is a custom service business, meaning you take the orders and it’s her responsibility to provide according to the order it came in. She rudely said “he’s next.” Horrible customer service. I will never go there again. There are other coffee shops in the area.