Valentine's Day 2024, it was the worst we'd ever experienced there. This was a place my fiance and I frequented on special occasions, but this day really shocked us and hurt our feelings. Valet was required, menu options were condensed, food portions were smaller, food tasted HORRIBLE, and prices were JACKED ALL THE WAY UP!!! My bisque tasted like baby food from a jar, my risotto tasted like dirty water, my salmon had NO flavor, my asparagus was tough, my fiancé's alcoholic bev had the HUGE'S BLOCK of ice we'd ever seen in life, and was in a tiny glass, I had to send my wine back, the chocolate dessert cake was cold and so stiff like a cookie, we couldn't get our fork through it! Then the gratuity price was hiked up, too . We were so disappointed. We tried not to complain because we looked forward to this day for weeks, but we we were honestly let down. Our usual experiences are wonderful - service and atmosphere are beautiful, we have great food, normal prices, and smiles from ear to ear. We just don't know if we'll go back now because they pulled something like that. That bill and the entire experience really hit us upside the head. Sounds extreme, but we're scarred .
My daughter had her school prom here. She has celiac disease and was guaranteed that they would be provide an equivalent gf meal that the other children were eating. No, she was given a plate of only veggies. ONLY VEGGIES! No meat, no rice, nothing! Also, all if the other kids were given various deserts, but she was never given a a gluten free option for desert, so she had to watch all of her friends eat yummy food and deserts and all she got was a plate of veggies. I do not reccomended coming here if you are gluten free!
Coco Palm is a beautiful restaurant with average service (poorly-trained staff). Unfortunately, they have imprisoned two big parrots in a small cage at the restaurant entrance. This is animal cruelty. The poor birds cannot walk or fly in that cage. Please find a solution. Animals are not lifeless marketing tools! Parking: This place has a compulsory valet on weekends.