Love the slush teas, as well as the friendly and kind staff. Really pretty place too, especially the orange!
Great staff I've had several different things so far they have always been delicious . The fact that you can choose sugar content is really nice .
After ordering three milk teas, it was clear to see that there wasn't enough milk tea to make three cups. Instead of making more milk tea, the guy decided to add extra ice to make up for it, which greatly diluted the flavor of the milk tea's.
Kept waiting to order but no one came out of the back to take our order. Guy behind me ended up leaving and we were also getting impatient so we left without being able to order anything (this was during the afternoon and the store was completely empty)
Very bad service and the server has a very bad attitude
Very bad experience with this place. Me and my girlfriend went the other day and got a brown sugar matcha latte and she loved it. Today we went back and ordered the same thing but instead she got a brown sugar latte with no matcha. She told the worker the issue and asked if she could remake it. She "remade" it and gave my girlfriend back an opaque cup as opposed to the clear cup we normally get, as if she didn't want my girlfriend to be able to see what was in the cup for some reason. My girlfriend then tasted the drink and it still was not the right drink, instead appearing to be a plain matcha milk tea with plain pearls. She asked the same worker if she got the wrong drink again but this time the worker had a rude attitude and insisted that she had the right drink. My gf said this doesn't taste like what she had last time and the worker said "well I don't know what you had last time". Instead of offering to try and make the drink again or to offer a different drink or to maybe consult another worker, she just argued with us. My gf didn't want to argue so she dropped it but was very sad and unsatisfied with the drink she paid for. It's almost as if the worker separated the two parts of the drink (the brown sugar and the matcha) and put them into two different cups then insisted that she had made the right drink. Will not be going back to coco here.