Clutch

Never again!!!!

Cinthya was the best waitress ever and She made me feel at home.

Cinthya was a super nice and timely server.

The atmosphere would’ve been a 5 if the service wasn’t terrible. I had a reservation for 13 people but when I arrived Kevin did not accommodate us, neither was he willing to. Also saying we’re not guaranteed to be seated together.

This place was the absolute worse. We made a reservation over two months ago as we’d be visiting from another city. We arrived on time for our reservation and was told our party would need to be split up and it didn’t matter if we had a reservation. The manager Kevin was unprofessional, rude and unwilling to accommodate by moving tables together. Would not recommend this place.

As a connoisseur of culinary experiences, it is with deep regret that I recount my recent encounter with Clutch Houston, a restaurant purportedly renowned for its ambiance and cuisine. My expectations, however, were swiftly shattered upon arrival.In anticipation of a memorable family vacation, a reservation for 13 was meticulously arranged well in advance. Despite our punctuality, we were met with a disheartening revelation: our reserved table had been inexplicably forfeited to walk-in patrons. Manager Kevin's response, characterized by a dismissive demeanor and utter lack of accountability, only compounded our dismay.The audacity of the establishment to confirm our reservation, yet fail egregiously to honor it, speaks volumes to its disregard for patrons' time and expectations. Kevin's cavalier attitude, epitomized by his callous suggestion to "split up or leave," reflects a culture of indifference that permeates Clutch Houston.Beyond the inconvenience, this experience strikes at the core of hospitality, leaving an indelible mark on the collective memory of those present. It is regrettable that such a revered establishment could fall short of even the most basic expectations of service and professionalism. In light of this egregious misstep, I am compelled to caution fellow gastronomes against entrusting their dining experiences to Clutch Houston. Until fundamental improvements are enacted, it remains a regrettable stain on the culinary landscape of our beloved city.

Terrible establishment. And as a preface and comparison, I was in New Orleans a week prior to visiting this place, and received much better service within similar establishments (shout out to Monday in NOLA). I also frequent numerous high profile restaurants/bars in NYC, so for me to take the actual time to leave a review, speaks volumes. Our group was visiting Houston for the weekend and was treated poorly by the staff, but mostly by the manager “Kevin”(if that is really his name), who did not honor our reservation and allowed walk ins to take the space that was supposed to be reserved for our large party, when we arrived to the establishment on time nonetheless. Kevin was not personable or approachable as a manager and had an attitude of his way or the highway, which is hilarious by the way. It’s funny as their is already another one star review highlighting the same manager. A Picture is attached from that particular review. We spent sometime going back and forth with “Kevin” but decided we weren’t going to spend our money in a place that did not want us. We ended up finding a better establishment in the downtown area that accommodated our large party and we’re hospitable, which is what I thought Houston was all about. Don’t be fooled by what you see on social media. To the owner…if Kevin (an African American) is only allowed to keep his job to keep or limit a certain group of people away from the establishment (African Americans), then just say that and market it that way. You won’t waste a lot of peoples time and energy, as I’m sure others don’t want to be patrons of that kind of establishment anyway. FYI, this is not a new tactic and it’s the oldest trick in the book, so please be upfront on who you want in your establishment. Service and selection in this place is definitely race related. If you’re coming to Houston, don’t waste your time with this place. Spend your money elsewhere as we did. I promise that you aren’t missing out on anything, look at the reviews. If you’re from Houston, why is this place still open and operating???

I have been to clutch bar at night and it is the place to be! I love their music and atmosphere! Bottles are a decent price too. I recently went for brunch and had a great experience! My waitress was super nice and attentive, food was delicious, mimosa towers were super good too!!! They don’t disappoint!