Clematis Cafe

Very good place for lattes and açaí bowls

Bummed because I've had a few good lunches here. But, lately it's been tough. I call and no one seems to be able to answer the simplest of questions when trying to order. To the point we almost hung up because asking if mayo came on the sandwich made the phone change hands twice and there still wasn't and answer. my sandwich came with the sauce I asked for it to come without. Now, I tried the crepes and it said the filling included mozzarella, but there was no mozzarella inside and instead it was soggy with literally 4 pieces of yellow kraft cheese slices ON TOP of the crepe. It was inedible. I did also want to mention there were no apologies about the order with it came with the sauce i inquired about.I gave 2 stars because the potatoes were good.

they are "TEMPORARILY" closed, but website says nothing about it and online ordering is up. they have $75 of my money and I have no way of getting it back.

I liked this place at first due to the food. However, I truly felt uncomfortable with the staff and not valued as a customer. They were not all kind and I had to repeat myself 4 times about my order being wrong or politely ask for the extra balsamic glaze. I have tried getting food on two separate occasions from this location and both times I had issues with staff. The first time visiting I waited almost an hour for my food. The second time visiting the staff ignored me about the wrong order. I never write reviews but I have to say I won't be going back. I do love the food they have but I rather order from a place that makes me feel more valued as a customer.

My food was amazing. I like their sandwiches and jamaican coffee. Chef Alper is always attentive and he delivers good customer service.

I’m not one to make reviews but I’m really disappointed. Food is not bad except for it being prepared with no gloves and the long black hair I found in my breakfast burrito. I paid $5.99 for a baklava that fits in the palm of my hand and I’m 100% sure they have no idea how to make coffee because it’s either too watery or just tastes gross. The place is also extremely hot as it seems there is no air conditioning and the ambiance is a bit off. I will not be returning. Overall, I threw my whole order away ):

Visited Monday morning and ordered avocado toast and fruit. After waiting 20 minutes, I asked when my food would be ready, only to be told they didn't have the order. Instead of apologizing and demonstrating some customer service, he instead tells me that I should realize that he's short staffed! I don't work here; how would I know that?? Not only is this place lacking in customer service, the food here is mediocre at best.

Very slow and disorganized service, we waited for a cup of hot coffee for 20 mins seeing other people getting served who were behind us. After all, the owner or GM told us that they aren’t slaves when asked “where is our coffee”? And apparently they made a coffee 20 mins ago, poured it into a cup, forgot about it, stood me up for 20 minutes and then served it to me after giving us a lecture lol. We felt that we shouldn’t be back. Good menu though.

More like 3.5 stars. It's clean, lots of tables, strong wifi and excellent coffee. So why 3.5 stars? The BLT croissant was made with American cheese slices, overcooked bacon and microwaved eggs. It wasn't terrible, but it wasn't good either. Would definitely order coffee again but probably not food.