Ratings of Cinnabon

google
Google
4.0
(51 Reviews)
yelp
Yelp
2.5
(2 Reviews)

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Location & Hours

Counter-serve chain serving cinnamon rolls plus other baked goods & specialty frozen beverages.

7200 Harrison Ave
Rockford, IL 61112
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
Sunday
12:00 PM - 6:00 PM

Recent Reviews

google
Apr 2024
5:15pm Thursday April 4th, Female employee was annoyed for being interrupted while on her cell phone, when asked for extra frosting she said there was plenty on roll…REALLY?!!! The real kicker was once we got them home, they were STALE…hard as a rock & NO amount of heating helped. Not a good look for Cinnabon Co. & their product, especially for the price!!
google
Mar 2024
I got an Oreo Chilada. It’s advertised with Oreo on top of the whip cream. The girl who made my drink was on her personal phone on a call and made the drink wrong without the cookies, she didn’t put in the Oreos and had to re-mix it and then didn’t put any on top and I asked why they didn’t. A different girl who was a cashier told me they could if the customer asks. I told her it was advertised with Oreos on top so why would I have to you if you can. Bad & super ghetto customer service. I don’t have to ask you to make it the right way which it is advertised! I’m upset because the workers tried to make me feel as if it was my fault that I didn’t ask them to make it the way it was supposed to be made. No I don’t want you to remake it because usually that comes with more attitude that I’m already getting from you. I just wanted to be made right the first time. Now I remember why I stopped coming to Cinnabon. 05/16/23 at 5 pm today.
google
Feb 2024
Ordered a regular cinnamon roll because they did not have any "center of the rolls" left. Service was good, and although the roll tasted good, it was very doughy and undercooked.
google
Feb 2024
I want to personally thank the two girls who were working at the Cherryvale location last night. They had great organizational skills, everything was fresh and hot. Also, when I asked one of them if they had cinnamon flavored coffee, she offered to put some of the flavoring that's normally reserved for cold brew in my hot drink. Thank you for going above and beyond. Keep up the good work!
google
Sep 2023
Rude lazy employees that acted like I was an inconvenience just for ordering there. Every one of them was sitting up front staring at their phones when I walked up and acted like I was bothering them buying one cinnamon roll. When I started eating my roll I realized it was almost completely uncooked. Normally would have brushed off the bad attitude but in combination with the uncooked food I feel this deserved a review. This place used to be awesome, what happened? The visit was Saturday September 2nd, around 5:45 p.m.
google
Jun 2023
Had a gift card, so it was a little cheaper, otherwise a little pricey. The cinnamon bun iced coffee was delicious!
google
Jun 2023
I saw bob odenkirk once

Frequently Asked Questions

What is Cinnabon's rating?
Cinnabon is rated an average of 3.9/5 stars across various online platforms.