Cinnabon

Very disappointing — closing time was at 6pm and we got in line at 5:25pm (there were about 20 other people in line ahead of me). Workers were already cleaning when I got in line. At 5:30pm, a worker announced that they were no longer baking and the only item available for purchase was some type of cinnamon donut hole. If the advertised closing time is at 6pm, customers should be served until 6pm. If baking is going to stop at 5:30pm, change your posted times.

I can't stand the customer service here. I don't know where these reviews get " great service " from but it's such a disappointment. The buns are borderline raw and the manager or the lead is always having such a miserable look on her face. She can't even smile or acknowledge that you are there. Every time I say ." Thank you" she just doesn't make eye contact and the slightest " Uh huh" comes out. Terrible. How did this place hire such a miserable a$$ person to work at a great bun place. Go find another job if your life is miserable.

Terrible, I was denied a promotional offer at one location and the initial location I went to was closed without a warning nor a notice. Quite disappointing to experience.

The customer service is amazing and very friendly! The workers seemed so genuine, it made my experience of ordering the Cinnabon even better

Someone stole my atm card and used it at the Cinnabon in Tyler Mall. I spoke with a couple of reps that was there at the time. Everyone was very concerned and attentive to my situation. I was immediately offered a refund and any additional assistance that I needed. I want to thank them for their great customer service, and promptness with issuing my refund.

cinnamon roll taste was off so i check the inside and it was almost completely raw, i feel sick now and i fed some to my kid. you guys need new workers because this is not okay .

Small warm Cinnabon on a cold cloudy day. Extra icing of course. They never disappoint!