I found the employees pretty informed and friendly. I gave 3 ☆ because they do not take coupons & bogo promotions
Wanted to get 2 cinnamon rolls so I waited in line and when I reached the front to order just to be told I had to wait another 7min because they just sold out so I went back and waited again but for the 2nd time just for them to tell me again they sold out and then to tell me I had to wait in line again for the 3rd time so I left. This place needs to be reevaluated and needs better leadership.
They don’t care about this location. They weren’t closed for another hour and the window was still filled with products so I waited because I saw them trying to clean up for a bit. 5 mins went by and each employee is just occasionally glancing at me while I wait at the register and talk to each other but don’t acknowledge me. I said excuse me a few times and nothing. There was a man eating ice cream or something from the machine right in front of me and didn’t say anything. I left and went to get pretzels instead at the other Auntie Annie’s in the mall and walked by again later only for there to be a line of people they were serving. Idk how considering the employees are diverse, but crazy how they ignored one black person but served 4 white people. It was good the first time I was there but their attitude is awful.
I was going to buy 2 cinnamon rolls when they just ran out in the front but they had some almost out less than 5min in the oven when they told me to I had to go back in line to get them because they couldn't hold them so I got back in line for the second time and when I got close to the front they said I had to wait another 7min for the other ones to come out because they ran out again because they said first come first serve so I left I was not going to wait a 3rd time so in conclusion they need to evaluate this store and do a better job running their store because they're losing customers.
At first when I asked for a "Male Cinnamon Roll" the cashier wasn't sure what I meant. I had to tell him "with nuts". We both had a chuckle! Cinnabon is always good!
Hours posted are wrong, arrived just before 8pm, already closed.
got my food but the manager got all scared when he asked if that was all and i said “it’s all good man”, weird.
I stopped by today and saw three small roaches on the jars in the display below….i never backed out of buying food so fast before. That’s disgusting? I know it was only small ones but that usually means they have an infestation. Somewhere in there I apologize for not photographing it.