Cinderellas Mexican Restaurant

La comida es muy rica con un buen servicio....

Horrible mandan los tacos a casa sin cebolla ni cilantro y sin ningún tipo de salsa

Pésimo servicio De lo peor que e conocido en Staten Island Muy mala atención

This a Saturday before everyone comes

Super disappointed since this used to be one of my favorite restaurants. The quality of the food and ingredients has severely worsened since changing ownership. I used to LOVE their nachos and would order them frequently- now they no longer use the super melty muenster or Oaxaca cheeses, and instead use gross cheap shredded cheese. The meat portions are tiny and the variety of toppings on the nachos are nothing like they used to be. Their nachos used to be a banger and now they’re lame. Their burritos are also significantly smaller and don’t taste the same. Do they even season their meat? The last time I picked up take out they argued with me and showed sass saying that I had never placed my order. After showing them the receipt on my phone (it was their mistake) and having to wait longer since they hadn’t even started my food, they did nothing to rectify besides a half apology. I keep giving them grace hoping that I’m having one-off bad experiences, but it’s obvious that this is the new normal. This Cinderellas is different and not worth their high costs.

I received one of the saddest, sloppiest excuses for a burrito I have ever seen. Don't offer burritos if they are not going to be folded into a burrito or have enough stuffing. This sad thing was mostly a soggy tortilla sprinkled with bland grocery store shrimp. The amount of filling was like for a queasadilla. The nachos were just as sad. I suspect the cheese is the cheapest shredded store brand cheese from the grocery store. Portions of the cheese were completely unmelted. It looked like a kid put them in the microwave for a minute and threw them in a box. There was barely any meat and they no longer include sour cream or guac. Next time I crave Cinderellas I will be sure to hire a child to mess up my nachos instead. I have been here before and it was delicious. It used to be quality ingredients and generous portions. I don't know what happened but the quality went completely downhill. This is my last time ever ordering from here.

This place has gone downhill, smaller portions and service that borders on hostile from the older woman there.

Lla ba 2 veces que me an dado mal servicio

Ever since they changed owners this restaurant went down big time the food is poorly pack and when i picked it up it was already cold .. im a regular customer and honestly i started having bad experience last time i ask for delivery i waited for over 2 hrs amd the owner has the odacity to scream at her worker and tell her to hang up when im literally just asking how much longer will the delivery would take .i would never orde again honestly this is twice very poor service horrible not even recomendable ..