Chuck E. Cheese

Where do I begin? The ONLY reason I'm giving it 2 stars is cause the food was good and our hostess tried her best "Natalia" to make up for what was already a bad start. Our party reservation was at set at 5:30 pm. Didn't get our table until 6 pm. Standing and waiting in a packed house. I get it. There was a pretty big crowd. So, we stayed as patient as possible. Then the food not only took a very long time but we didn't even get some items. The soda "pepsi" looked like water. Had to let them know to replace the syrup or give us another option. Then, this Chuckee Cheese location is pretty small compared to other Chuckee Cheese locations. So I get that there's not many games to play. Having said that, the staff didn't reset or tried to repair any games that were down. About 30% of the games were on error, call attendant, or just shut down. They need to get it together! I thanked our hostess, who literally started to cry cause she was overly stressed and carrying a lot of weight on her shoulders. She tried her best with what she had, but this was way too much to overcome. On top of that, it was her first time, and I thought it was wrong for her to take on such a big task alone. I received a little discount for all the troubles we went through, which was not enough, but it is what it is. It's going to be difficult to come back to this location. It needs to get it together! UPDATE! Went back because a family wanted to celebrate here. Oh boy! The pizza came out warm, and I think more on the cold side than warm. The place has cleaned up a bit, and the games were working this time around. But the food needs to come out at least on the hotter side of warm. That was disappointing.

We celebrated my son’s 3rd and 4th birthday here. The reason for the 5 stars is because both times Anna took care of our parties and she was the most kindest, friendliest, attentive and most patient server! She made sure we had everything we needed, always checked up on us, and did everything with a smile. Highly recommend her to host your party!

Clean. Great staff

My Grandkids had a great time. Kid-friendliness: Of course

Favorite place to go with my children on a budget.

It was clean and the workers were very helpful. It was nice not to deal with tickets and everything went on a card. Young man at 12:00 that was standing by the door was so helpful.

The pizza was more greasy then usual. They are a bit short staffed. And quite a few of the games were out of service. This was on a Saturday. Vegetarian options: Salad bar. Cheese & veggie pizza

All was good except its becoming an arcade only....Not even 1 amitronic...No Chuck E Cheese...disappointed