Ratings of Chuck E. Cheese

google
Google
3.9
(520 Reviews)
tripadvisor
TripAdvisor
3.5
(28 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Kid-friendly chain known for its arcade games, pizza parties, play zones & mouse mascot.

2369 S MacArthur Blvd
Springfield, IL 62704
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
11:00 AM - 9:00 PM

Recent Reviews

google
Feb 2024
The Animatronics are still there and they are so cool 5 Stars if you don't post 5 stars then you need help at least Kid-friendliness: Nice to kids
google
Feb 2024
Awesome Kid-friendliness: Good
google
Feb 2024
This location has upped its game. Clean. Good food. Friendly staff.
google
Feb 2024
Very clean and the staff were friendly. Had a great time
google
Jan 2024
My friends and I visit this location for the one-of-a-kind animatronic stage; the drive is far from short. We have visited on multiple occasions and have experienced welcoming attitudes from employees, with some even sparking up conversations with us regarding the store's history. It is always great seeing those same employees again and reconnecting. We have visited multiple Chuck E Cheese locations from different areas, including out-of-state; therefore we have become quite familiar with the policies in place. Unfortunately, our last visit cannot be close to the same welcoming experience as prior ones have been. We were not greeted as we walked in, we were berated by an employee with policies that we have never encountered before. In fact, other locations' managers have told us opposite of what was suddenly enforced this time around, which is what inclined me to question the legitimacy. There is also nothing online that clearly states what was being said. This worker persisted to tell us these seemingly new rules, never answering my question about them until the end of the confrontation. What is the point of saving an obvious answer until the end of the argument? It could've saved the whole argument from even happening. What was this ordeal over? First, that we did not have kids, second whether or not we were minors ourselves. I understand if it was unclear at first sight how old we were. However, the seemingly obvious height difference between us and the worker, as well as the maturity in our voices would say otherwise. We were finally let in at the point of disgust between both parties. I am typically not a person to give people a hard time; in fact, I am quite conversational and enjoy meeting new people, hence how I have met some great employees at CEC locations in the past. My friends and I were looking to have an enjoyable time, while visiting this unique location. That being said, had the worker at the entrance been welcoming and respectful to us, as it should be regardless if guests entering are parents or not, then this interaction would've been one of friendliness and zero confrontation.
google
Jan 2024
Staff was very friendly and accommodating! Lots of new games from the last time I’d been. Salad bar was fresh and pizza was delicious as usual. It was a great time celebrating my kids 3rd birthday.

Frequently Asked Questions

What is Chuck E. Cheese's rating?
Chuck E. Cheese is rated an average of 3.9/5 stars across various online platforms.