CHOP5 Salad Kitchen

We have visited this location 3 times now and the first 2 times were pretty good, the third most recent time is what prompted me to leave this review. The first two times we visited the staff was very friendly and took all precautions necessary to accommodate my partner's severe gluten and dairy allergies. It's few and far between that we can find places to eat out at instead of cooking at home. However, today's visit (03-14-2024) was not a good experience at all. Now, we understamd that there is always a risk of cross contamination to a certain extent, but this was more than just thar. Today the employee assisting my partner with their order had a very bad attitude and demeanor toward us from the very start of the interaction. And every time my partner, *very politely* explained the accommodations they needed to feel safe about their food allergy, this employ would give my partner a dirty look like they had 2 heads or something and would act like it was the biggest inconvenience to them to help my partner have safe food. I don't want my partner to ever feel like they are unwelcome in a food establishment because of their allergy, and today that is exactly what happened. I am giving an overall 4 stars because I don't want the negativity to undermine all the positive interaction we have received from other employees in past experiences. Overall, the food is tasty and my partner has not gotten severely ill, but did have a small reaction this third time, likely because of the carelessness of the employee handling our food today. I don't really enjoy paying money to feed my loved ones food that is poison to their bodies... please do better. The allergy handling procedures in this restaurant could be better in general but they are not the worst I've seen either. The person who you currently have working as this locations AGM is a gem. The employee we interacted with today, quite the opposite, unfortunately. Please do not punish your customers who have dietary restrictions they neither want in the first place nor can control in most cases. Especially, at a health food establishment such as this? Wild to me that allergies would be such a huge inconvenience at a place that sells salads...

Good food but we have a a major issue on two separate occasions. Our online order took an extra 30 minutes beyond when it should have been ready and on the most recent visit all three of our orders were wrong and none of our salads had any dressing.

Got a build your own bowl here. Tasted really good, however as of typing, I have severe food poisoning and I’m almost certain that I got it from here. Must not be very careful with their ingredients. Will not be coming back and I advise everyone who wants to visit here to reconsider their decision.

Overpriced… no portion size options given.

Chop5 shocked me. I've had the Southwest Chipotle Chop and the Korean Chicken Chop. They were both some of the best salads I've had in Columbus. And the man who greets you and takes your order, Alec, is an incredible host. He's genuinely interested in your day and has a very warm presence...not something you find much anymore in the service industry. He also remembered my name after only going twice. The crew here rocks. Thank you for bringing this to Cbus!

Love this place Like a bibibop/Chipotle all in one

So many healthy options.

Had the Harvest salad two days in a row. First day they forgot my dressing, no worries the flavor of the salad was good. Today no blue cheese, red onion or sunflower seeds.. very disappointing. Like just make it right. I won't order again.