Chocoberry

Worst experience yesterday. Staff got my friends order wrong forgot to put beans on his order which comes with the order. Eggs had shells in them and when he told staff the lady barely understood anything brought someone else over and they changed it to a different meal. I didn’t get my hot drink until I had finished eating ( asked for it minimum 5 times ) Then when we tried paying tried charging me for the wrong items which I had to tell him. Used to be good but the staff that was working yesterday was terrible and dopey.

We were served by one of the wonderful staff with the name of Stefi and the London Road branch. Very kind and polite, was actively checking on my friend and I to make sure that we were happy with our meals We ordered the Full English, Lotus Biscoff French Toast and the Nutella French Toast and the White Kinder Bueno Milkshake, the food was hands down amazing, especially the french toast and i hate french toast, the mushrooms were also very well seasoned, i used to love mushrooms as a kid but i no longer do, chocoberry helped me rekindle my love for them. The milkshake was good, however, when it got to the bottom you could taste the bits of chocolate which did throw me off and i didn’t really like the taste of the sausage but my friend did.

There didn’t offer normal tap water to customers There was big hair in ice cream and didn’t allow costumer to use washrooms in emergency . This is soo bad service .

Tried the Oreo milkshake and strawberry mojito did not taste nice at all although the staff was nice enough to change the milkshake none of it met my expectations of a desert shop

Got a lotus milkshake, strawberry dream waffle and tiramisu delivered for a birthday treat. All delicious and fast delivery. Have ordered from Chocoberry before and always had consistently great quality! My personal go to is the strawberry chocolate waffle everytime, not found another dessert place that does anything similar or as good standard . Great job Chocoberry! ☺️☺️

Messed my order up via Deliveroo..burnt cookie dough.