I love this place. I've visited other "Mexican" restaurants where the meat was bland and of low quality, containing either too much cartilage or fat. Furthermore, the other ingredients also seemed to be of the lowest quality. Here everything always fresh and tasty, have enjoyed almost every meal.
Probably been to this chipotle 50+ times as it's one of my wife's favorites. Of all of those times I can only remember 2 times where the order was correct. The annoying thing is when they are out of something like guacamole they don't even tell you and try to resolve it. They just let you find out on your own and have to call corporate later to get some form of compensation.
Don't listen to these other reviews! This Chipotle is great and the staff is so friendly and accommodating. The entitled and wealthy members of this community have unattainable expectations and then blame it on the employees here for just doing their job. You do realize it's Chipotle corporate who dictates how much food goes in your burrito, right? The employees aren't trying to stiff you; it's the corporation doing that. If you ask for extra rice or other ingredients NICELY they are always happy to accommodate here. Keep in mind these people are underpaid for the amount of demanding work they are doing, so being polite and patient goes a long way towards making the interaction better for everyone. :) Keep up the good work!
Small establishment but still enough room to enjoy your meal dining in.
He hardly put ANY meat or rice. I asked 3 times for extra and he gave m me 3 pieces of meat when I asked for more.
Given this chipotle one too many chances. Tried ordering through the app a few times and they always seemed to forget something. Today was the last straw, we ordered 3 bowls, side of guacamole and 2 chips. As soon as we get home a bowl is missing. We return to chipotle to correct the order they give us a bowl that wasn’t even ours. So not only did we pay for a bowl that we didn’t receive but they gave us a bowl that we didn’t even want, they didn’t bother to try to remake ours bc it was busy. Lastly my bowl had a spider in it so I couldn’t even eat mine. I can’t eat my bowl, my little brother in law ended up with a bowl he didn’t order and my husband seemed to be the only one with a correct and pest-free bowl.
This is the worst Chipotle on the planet, I've been giving them chance after chance, their food is insanely bland and they don't know how to cut fat off the steak, bunch of teenagers work here and they are clueless. The Chipotle in Vallejo is absolutely amazing, I went there last week and I couldn't believe how good the food was, it's exactly how I remember Chipotle. I don't know if this Chipotle is independently owned or what the deal is but enough is enough, I'll never come here again. Huge waste of money, heck Taco Bell tastes better then this disgusting Chipotle.