Chipotle Mexican Grill

Saddest carnitas bowl today. Most everything was not readily available to add to the bowl. Not worth the $15

I’ve never had a worse experience at a chipotle, and really any other restaurant for that matter. I start ordering as usual, but when we get to the second section, they finally decide to tell me they are out of multiple ingredients. What am I supposed to do? Just walk out and leave them with these wasted ingredients on my burrito? So I decide to change up my order and finish it anyway, even though I really should’ve just gone somewhere else at that point. I thought it would be fine, I can just scan the receipt into the app and get like a free bag of chips from support. I pay and head back home. Once I sit down and look in the bag, I see that my burrito barely wrapped by the tin foil. Okay, that’s fine, no effect on eating it. But then the burrito isn’t even closed fully in its tortilla, with salsa dampening the bottom of the bag. To make matters worse, they didn’t even give me the receipt. They didn’t even ask me if I wanted it, so I assumed they just put it in the bag, but no. Nothing. This is completely unacceptable. How can they not let you know when they are missing menus items? How can they not even offer you the receipt? Was this every single working employee’s first day? Horrible.

I walked in here after attempting to go to multiple moe's that were closed on new years eve during an overnight stay on our way back to TX for dinner. Parking was a small walk away and surprisingly not bad for the location. All of the workers were super friendly, helpful, and provided great service even though it was new years eve and they were slow. The food was great as well for the price. I would recommend this Chipotle Location to others.

Let you order online then tell you that you are out of what you ordered and they cant give you a refund at the store. Place is garbage and i will never buy anything from there again.

Service is horrible

Should have read the reviews before ordering online here. Busy time of the year for me with baking and working . After the last lunch/ restaurant experience I made a vow to myself. Always bring my lunch from home. Busy weekend and a very busy Monday morning. *Placed an online order *Picked it up * Got back to the job *Opened the food..... Not at all what I ordered !!!! Checked the receipt and it clearly had all details of my order . {SIGH}

Placed an order and waited almost an hour and the food was never made. When we asked about our food we were given a rude response and told to keep looking for it. They never made our food and we had to leave to be somewhere. Terrible customer service

This place never seems to get my order right. They always mess up something every single time I go. It is starting to feel personal now.

This chipotle has recently switched to online order only. The time they give you in the app is no where close to accurate and they frequently mess up the order. Possibly the worst service you could receive at a chipotle.