Chipotle Mexican Grill

EDIT - I see management responded to my review asking me to contact them through their website. Nope. I hope you have the courage to respond publicly. I will not indulge in side conversations and hush hush apologies. Say whatever you need to on here. STAY AWAY Decided to try this place again today after nearly 3 years. Had stopped visiting as the food quality had deteriorated. Service: Horrendous. Stopped by mid-afternoon. The customers ahead of me were taking a long time to decide then had payment issues. So the line behind me naturally got longer. When it was finally my turn to order, I was rushed to quickly shout out what I wanted. Sigh. One lady took my order while another staff filled the bowl (who do I look at? The lady talking to me or the person filling my bowl?!), then they moved on to the customers behind me without barely acknowledging me. When I got to the cashier, I repeated my order to ensure I was charged correctly. She dismissed me, rung me up and practically rushed me out of the line. No thanks, nothing of that sort. Moved on to the customers behind me. Chipotle - teach your staff the basics of customer service please. I worked at a competitor’s restaurant many years ago while in school and the basics of CS were drilled in to us! Food: Has slightly improved but chicken was partially burnt. For the price, I shouldn’t have to throw out 1/3 of the meat. Wish I had taken pictures but was starving and just devoured what was edible and threw out the rest. Will I go back? Definitely not.

Soft tacos to go were very messy, but the time you go home, it's just a lump of mixed food with a few tacos floating. Two of my kids had stomach ache.

I called and they said ugh i hate ur voice it isnt clear dummy

I highly recommend the Chipotle franchise for vegetarians and for Mexican food lovers. They provide an ample quantity of food with high quality food service, and there locations are quite remarkable for dine-in.

Over priced and smaller portion of food given out. Last year was not like this. I will look for a local store instead.

Love me some Chipotle! Great service and food was yummy! Love the gluten free options!

Had one veg rice bowl and veg taco bowl. It was more than sufficient for a family of three. Everything was served and added sufficiently. Taste aas perfect Chipotle taste. Staff is extremely cordial and good in service. Efficient and quick to respond. It is kid friendly.