Chipotle Mexican Grill

For some reason this one specific Chipotle ALWAYS has people waiting. There’s always about a half a dozen people on the clock and only one person serving the food. The other workers are just standing around goofing off. I walked out today after this happening MULTIPLE times. There was 14 people in the line when I left and I had already been standing there for 20 minutes. Be better or lose customers smh

Avoid this location at all costs. Extremely poorly run, bad management that doesn’t train or prep their employees. Almost every time we have come they are out of a main ingredient. Today we got a salad without vegetables, without corn, without salad dressing. This is a common occurrence. Employees still expected us to pay extra for guacamole on top of this. Again, just go to a different chipotle, you will be thankful you did.

I absolutely love chipotle, but this location needs to let go of half their staff and maybe hire a new manager. Disrespectful and lazy workers, half of them look high and that they hate being there, and horrible food safety standards. I’ve worked in food service my whole life but anyone would be able to notice these things. A few weeks ago I ordered a veggie bowl and the rice was literally not cooked, super hard to chew and not seasoned at all. The guac was not finished- it was simply large slices of underripe/firm avocados. I haven’t gotten a bowl since then cause I don’t wanna risk spending $20 just to throw uncooked food in the trash. Earlier today I ordered a veggie burrito and decided to give it another chance. (I also tipped 50% on my order because I was feeling generous) and they let some MEAT get into my VEGGIE burrito. That is just so wrong. I’m vegetarian mainly for health reasons, so could not risk eating more meat… and threw another $20+ meal in the trash. I’m disgusted. I order directly through the chipotle app, now I won’t even bother wasting my money anymore especially if I can’t see them make it. I’ve lost complete trust in the workers to do their job correctly.

Going through a line that's almost out the door is faster than waiting for for uber eats order to be made by 3 people.

This chiplte has manager issues. The last time i was here there was a line about 20 people and only 2 people working the front. I seen another person washing dishes. The places was a wreck with all the drinks out and trash all over. Today i came in still dirty and no cheese. Seems like there is always peoples here.

Poor customer service. The dining room is filthy. Excessive wait time.