I don't know how this place passed food service inspections. i love chipotle food but the cleanliness and food handling needs some work. I watched as one of workers wiped the prep counter with a rag going around the food bowls and he actually didn't accomplish cleaning the counter but mearly just smeared what was there. Then whoever was preparing the food bowl would take some of the rice that he put into the bowl and threw it back into the serving container. On top of that they drag the food through slop on the prep counter I refuse to eat at this location.
I get that it's busy and that makes it loud, but they should invest in some sound panels bc the staff and customers clearly can not hear each other. I had to remind the girl 3 times for our cups and chips and salsa that we paid for, and they skipped my daughter's kids' meal by not giving her chips or a side. Didn't even offer it. Also, it was a mess. The food was delicious as always, but they must be understaffed bc the poor workers were hustling and couldn't keep up with the clean-up side of the food and to-go prep.
DONT DO ONLINE ORDERS Everytime I have placed an online order, it has always been messed up or screwed up. This is ridiculous, this staff needs better training and to stop being lazy.
Love the food. Can't go wrong with chipotle.
The front door was broken and the wind kept blowing it open and the staff wasn't really addressing that the problem
Kinda crazy they ran out of black beans
Surprised it was a limited menu and more fast food. But the food was really good.
Usually good service but this time not so good.