This place sucks big time. They say they open at 10:30. I come at 10:42 to pick up an order (placed online) and the place is locked. The workers are here and they see me wanting to talk to them and they blatantly ignore. Customer service is non existent. If they cannot service an order then they bloody well not accept the order. Never again to this location. If there was an option to say 0 rating that is what I would have undoubtedly selected.
Very bad service and they charge me extra plate when it wasn't mine.
The El Monte Chipotle strikes again!
Dietary restrictions: Gluten free if you go the bowl route
I ordered a veggie burrito bowl and they gave me one with steak. The food was not at all up to the standard. The chips were so oily that you can literally see the oil dripping. I am really disappointed with the service at this Chipotle.