Chipotle Mexican Grill

walked in at 11:01am.. it says they open at 10:45. everyone just stared blankly as i walked around the border and all the way to the ordering station. after 30 seconds of just standing there, a young lady says “we’re still prepping, we will be done in about 5 minutes”… i went and sat in my car and googled their hours just to make sure i wasn’t loosing it and didn’t read the hours incorrectly.. and then i stumble across some of these other reviews. i think i’ll take that as a sign and grab lunch elsewhere

Nice restaurant Vegetarian options: Salads Dietary restrictions: Diet menu Parking: Spacious Kid-friendliness: Kids menu Wheelchair accessibility: Accessibility

Love the Barbacoa soft shell burrito.

Rice was not cooked all the way. Called store but can’t even speak to anyone at the location. Could only speak to customer support rep and of course it’s outsourced to a foreign country. Needless to say, I spent over $30 on two bowls that aren’t edible.

Walked in and as soon as I did, a woman with pink braid said “oh my god” and rolled her eyes at us like we did something wrong. Horrible attitude and ruining the experience, didn’t even get food for myself after that. They should really reconsider their employees and pay someone who will do good in customer service. Dark woman with the pink braids, DO BETTER!

Pretty decent experience, great service! But the chicken was lacking in flavor

It's fine

I live down the street and was excited when it opened a year ago . This place has gone so down . I came 15 minutes before close . My meat and queso was ice cold . Like they put it back into the fridge and then took it out real quick . That was gross . Also didn’t have any rice because the probably threw it away. Most of the burrito bowl is suppose to be rice D so that wasn’t a full meal . They obviously shut down all the stations and put everything away and were hoping no one came in . That’s pretty idiotic and short-sighted . And this isn’t an isolated incident . Just the way that makes sure I’ll drive an extra 6 minutes to the other chipotle .