Chipotle Mexican Grill

A nice Chipotle in the Jacksonville area. We came for an easy dinner after a long day and we were all craving tex mex. It hit the spot. The staff were super friendly and fast at this location. The portions were good too, back what I remember them being pre-covid. The dining room was a bit messy so we chose to do take out, but overall this is a good Chipotle. Recommended!

I frequent this restaurant and have never had a problem. TODAY, I had an issue with an apprentice named Keylor Pesantez. He was working on the serving line adding queso, which we all know is requires an additional fee. I ordered double chicken, like usual and noticed when I got to the queso, also typical, that Mr. Pesantez gave me half a scoop, so I mentioned it. He gave me another scoop but charged me double. I mentioned that I did not want double queso, just a full scoop. He insisted that he gave me a full scoop both times and refused to charge for one scoop. When I voiced my disdain and that I would be contacting management, he chimed, I don’t care; I have one week left. That would explain his attitude. The order came to $15.80. I politely requested a refund and wrote this post. Amazing that employees are rude and have such low regard for the companies they represent.

I went here the other day,The old white lady was so rude!! Needs better costumer service

Not very clean restaurant. No straws, limited napkins.

Food pretty good. People working the food very polite and kind. The interior though kinda boring and bland. Seating isn't very comfortable. Vegetarian options: You can get no meat and animal products. But I don't know how much has been contaminated by being close to non vegan and vegetarian items.