I have to say if there was a zero stars option that’s what I would choose. I live in Edgewater and have been going to this establishment for years and I am not sure if there are new management involved but you can tell that something is off. The servers are absolutely rude and you can tell they don’t want to be there. They also give customers serving size like there is a food shortage and when you ask for a little bit more meat, you get an attitude. Being once a server myself, this is so disappointing
Disgusting. Dirty, rude staff, this chipotle used to be maintained but now it is at a point where it needs a complete reset in staff, management & something changed and not for the better.
Been coming here for years and unsure if this is under new management but the employees are rude and the place has become unkept and really dirty. The servers give you less food and their entire demeanor is about them hating their jobs and not wanting to be there. Last few times the tables were nasty and the floor was dirty and we were there at off peak times. Hope they fix this specially about training or replacing the employees
Prices keep going up and portions got smaller
If there was a 0 start option I would honestly pick that. The level of service in this Chipotle gets worse and worse each day. They give out meat serving like it’s coming out of their own pockets. Do better Chipotle! #team Chipotle
It is impossible to order online delivery! Three times put all information, three times program tells me my time is up and I have to start it again. Trying call someone instead- it’s complete nightmare… Boooo big time!
I love Chipotle. The sofritas bowl is usually my go to but i was convinced to get a burrito by a worker. Very good.
If you are a fan if Chipotle then this will not disappoint. What sets this location apart from others is the staff. They are always friendly and often recognize their regular customers. Parking here can be tricky. Try your luck immediately outside the entrance or venture into the garage below for a guaranteed space. This location is one if the more popular in this shopping district.