Chipotle Mexican Grill

First time going into the restaurant. Very disappointing. It was very dirty. Tables were not clean. The servers were making orders on a filthy service area. There was food all over the service area and they were sliding everyone's order through it. I want be ordering or visiting this location again. I've never experienced this at other locations. Chipotle is one of my faves and that hasn't changed but I want visit this particular location ever again.

I ordered a bowl online with chicken, rice, tomato, corn, lettuce, cheese, and sour cream. The bowl only came with rice and chicken.

This chipotle is located in my area and every time me and family members go to order food we have a terrible experience with staff especially the manager that is hired there as of right now. The portion sizes are very small every time she is there working but when she is not there the atmosphere is completely different and welcoming.

I’m not sure who the short lady manager of this location is but she is AWFUL!!! everytime me and family/friends go in when she is working we ALWAYS have an issue. Me and friend went to this location tonight 2/28/2024. She was working and i literally told my friend we were going to have an issue specifically because we saw she was working. my friend stood waiting for someone to take her order for almost 5 minutes and nobody said anything!! There were two girls over in the online order area and two boys in the back and the “MANAGER” stood right in front of us and started scraping the inside of the cooler as if she did not see us standing there. it wasn’t until i went over to the two girls in the online order area and the manager then proceeded to yell at me and said we will be with you and i told her that she could have said something instead of just ignoring us. One of the girls came to take my friends order and the manager then asked me if i was order anything. i told her no and she mumbled something under her breathe in spanish. She is the WORST person in that entire location with the nastiest attitude. It would be WONDERFUL if she was removed from this location and her position. I have the manager i’m speaking of is pictured below!!