Really enjoy this restaurant. One of my wife's favorite restaurants.
Haven't had chipotle in at least 10 years. Ate it at this location since I live up the road. Remembered why I don't eat chipotle. Food is over priced and bland. Service is slow. Just another chain restaurant we don't need.
SKIP this location in COLUMBIA, TN at all costs! Employees, managers ( certain ones ) are extremely rude!!! I was retaliated against by management because I called corporate on them for the awful service. One of the employees indirectly cursed me out during lunch hour because I asked for 3 sides of medium sauce. “It’s Beat a bit*h as* today.” (The employee words) Management allowed this! On a different occasion, I asked for the 3 sides of medium from the fridge because the medium on the line was not fresh. The girl that works the To Go window & that manages got upset & asked why do I have to get it from the fridge & I’m the one that called Corporate. So that showed me where the bad service was coming from. After sitting outside with my food, 3 COPS walks up to me & proceeded to tell me I was BANNED! For what???? Keep in mind, this was allowed! RETALIATION!!!!! Corporate said they are still investigating. This was in October…You do the math. BEWARE!
I went in to buy some larger helpings of some items for a meal and the manager on duty had no interest in selling anything. She walked away from me while I was talking to her. I guess the company already has enough money and she neglected to tell her superiors that she wasn't interested in selling product.
Personally I’ve never had a bad experience here. Pickup is always ready exactly when it’s supposed to be and the quality is standard Chipotle. I’ve eaten here quite a bit over the last several months and only once was an item I ordered not put in the bag but the situation was quickly and painlessly taken care of
Staff seemed irritated and it reflected in order preparation. It wasn't very busy; but hey, we've all had those days! Parking: Wasn't horrible but again wasn't real busy. Rush must be a nightmare...
It was way too spicy, both the chicken and the black beans. You should not do that and not inform people ahead of the order.