Chipotle Mexican Grill

Could possibly be the worst location I've been to. Lady helping today was very rude and inattentive. Stopped helping us to go take care of the drive through then told us we were free to speak to the manager. No thank you. Of course the food was good as usual l, so if you are good with that service feel free to try your luck.

It's good

I drove further to this location because the one I went to last 3340 86th was closing an hour early. They put chairs up around these poor people trying to have dinner. Tonight I came in to the Michigan Rd Carmel location at 8pm, and they’re closing here too. Kitchen broken down, out of ingredients, draining the teas, so annoying and I’m embarrassed I still paid for dinner instead of getting a steak across the street for $10 more. Photo taken at 8:34 with a 10pm close time

You go thru a line to order exactly what you want. Be sure to ask if you want a little extra something! I always get as much avocado/guac as they'll give me! :-)

Great food as expected, friendly staff who are patient and personable. Great pricing and lots of delicious choices

The food was okay. There was little/no steak, what was there looked cold and old and there was no fresh meat cooking. Obviously I went for chicken instead and the portions of the ingredients were decent… surprised at how expensive chipotle feels like it has gotten. We ordered 3 meals and 3 drinks and somehow spent over $50. The dining room was not clean, the tables were wet/dirty. There was nobody else in the restaurant so not sure what the apparently full staff was doing since they weren’t cooking and they weren’t cleaning.

I will never be back to this establishment. You should drive to a different location. The women checking me out was extremely rude.

This location has the capability of being a great location, but the customer service I received 11/30/2023 by their employee Alex was very unprofessional and unacceptable. The way she reacted to how I asked a question was very unnecessary and how she continued to speak about me with other employees while I was still in the restaurant was out of line. Dania did a great job and handled the situation with ease and respect. I do get hard employees are hard to come but ensuring you have quality employees while the GM is not present is important. Alex made me aware she was one of the managers but also refused to give me her last name. My overall experience at this location was horrible and that was my first and last time going there.

YUM