Chipotle Mexican Grill

Food is pretty consistent. Quite salty meal for my last visit. Prices have stayed pretty fair, but portions are much smaller. Even asking for extra lettuce seemed to be frowned upon. For a quick, healthy(ish) option, this spot is good.

Parking is a nightmare. Parking: Small lot. When they're busy there's no space and people sit in their cars waiting for a space while blocking everyone else.

I decided to visit this location tonight. Oh and so regret it. I should have went to the Studio City location. Woman with purple hair and facial piercings. Threaten to spit in food. Very bad attitude please stay away from this location. The manager stood there and witnessed it all. Unacceptable. If you want food and good service please stay away from this location. Woman with purple hair and piercing will be rude, slam your food and then threaten to spit in it. Stay away please save yourself.

Please do not order Chipotle online if this is the store that will be making your food. Maybe the experience is different in person, but it seems like this store is trying to recoup profits from their deliveries. You have no way of contacting the store directly or asking for a refund, so it is the perfect opportunity for them to skimp on portions and get rid of the food that workers would be embarrassed to serve in the restaurant. Pretty scummy to have to pay over $80 for 3 people and not even be full. We honestly thought we received the wrong order as the burritos were mislabeled and seemed to be from the kids menu. The chips were burnt and all stuck together or cracked. The workers probably had a good laugh putting together this order. I guess I should be thankful I didn't have bugs in my food like another reviewer posted. Will never order from this Chipotle again. ***Edit*** I wish I could leave zero stars because they don't even deserve even one. Owner sends me to Chipotle's website so "they can help". I am then forced to talk to a bot, which then tells me since this was a door dash order, I need to contact Door Dash. Door Dash will do nothing to help and neither will Chipotle. Never ending loop of Door Dash and Chipotle blaming each other, so no one actually helps. Neat little way to avoid decent service.

TO THE ANYONE HANDLING ONLINE ORDERS FOR DELIVERY, PLEASE MAKE SURE THE LABELS MATCH THE ORDER!!!!! This is now the 3rd time I had an issue with getting the wrong order from this place…

Every time I order from them when it's like a door dash order they get it wrong and give me really small portions which I know about the portions because I worked at a Chipotle and it was actually one of the best jobs I ever had. It was in Indiana and they paid us 9.75 when everyone else was paying 7.25. I know that in 2024 $20 is the minimum wage for fast food so I hope but also doubt that the Chipotle is paying that much more than minimum wage. I get that restaurants and fast food jobs suck but there's got to be some kind of manager here that is soul sucking. If you come here and there's no one in line it takes them forever to even say hi to you. If there is a line it's slow as hell. When I worked at Chipotle, corporate was watching us from cameras making sure our throughput and mis-en-place was perfect. This place doesn't seem to have that. Also if you love hanging out with cops you should definitely come to this Chipotle because you will get to hang out with cops because there is never not a cop ordering from this Chipotle. Police cars are allowed to park literally anywhere but they decide to park where normal civilians are actually allowed to park.