Chipotle Mexican Grill

2.5
(211 Reviews)
$Mexican
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Ratings of Chipotle Mexican Grill

google
Google
2.5
(211 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

2190 White Plains Rd
Bronx, NY 10462
Monday
10:45 AM - 11:00 PM
Tuesday
10:45 AM - 11:00 PM
Wednesday
10:45 AM - 11:00 PM
Thursday
10:45 AM - 11:00 PM
Friday
10:45 AM - 11:00 PM
Saturday
10:45 AM - 11:00 PM
Sunday
10:45 AM - 11:00 PM

Recent Reviews

google
Feb 2024
This location closes at 11PM and yet 3 times I’ve gone at or around 7PM they’re always out of ingredients and I’m told they won’t be replenishing. They’ll be out of lettuce, guacamole, cheese, carnitas and chicken and will try to serve you half a spoonful because that’s all they have left. I seriously hope management or someone in charge reads this because it’s ridiculous.
google
Jan 2024
The food isn’t bad but you get sick after eating but the workers were nice
google
Jan 2024
Lol so many poor reviews smh and I agree with them all. The food preparation is very poor. Salty and the rice is frequently undercooked. Idk what’s going on in this location but is clear management does care like a previous review said.
google
Jan 2024
For the location of this chipotle it is very busy, I have gone here 3 times & everytime they have run out of ingredients. 1st time shredded cheese. 2nd time guacamole, & the 3rd time no hot queso. Vegetarian options: Rice, beans, tomatoes, lettuce. & guacamole.
google
Jan 2024
I do not know why this Chipotle’s food taste different. I’ve order food three times already and it be always very salty. Taste horrible.
google
Dec 2023
Customer service here is horrible & basically Ghetto .... from the unprofessional service and loud rap music being blasted. Bunch of kids who don't care working here. Food is super salty, location is always out something and Dirty..... Chipotle, PLEASE DO BETTER
google
Nov 2023
I came back to add another review… I wish I could give its 0 stars. I’m pissed b/c I choose not to cook and buy and now I’m here with nothing to eat b/c it’s to dam late for me to whip up a whole meal. STOP GIVING THEM YOUR MONEY… STOP SUPPORTING THIS BUSINESS. They have multiple negative reviews. The literally have a 2.5 rating on google. THEY DONT CARE STOP GOING TO THIS LOCATION. I know unfortunately it’s the only one on this area and you have to take transportation to the next nearest. Nonetheless if they keep making money their service and food will not improve. I don’t understand how some many people have made the same complaint in these review and the General Manager has done nothing to improve. THE RICE IS ALWAYS UNDERCOOKED it doesn’t matter what time you go there. Don’t go to this location.. I’m tired of paying 13-15 dollars for my food and the rice is hard. Then I have to jump on the app and chat with a rep. I shouldn’t have to do all of that it’s annoying. Today was my last time coming to this place. ______________________________ They need to get it together I’ve gotten food her 3 times. The first time the rice wasn’t cooked I order to stay but I was so annoyed I just threw it out and left. 2nd time was good but the 3rd time it was so dam salty I couldn’t even finish my meal and I was not about to walk back to the restaurant. So I guess I have to open my food and not just look at it but taste it too before I leave from now on. Why don’t they just follow the instruction given to cook the food. Why are they added addition salt like they wanna give it their own taste smh
google
Nov 2023
I just ate from here and have been on the toilet ever since I finished. I’m literally sick to my stomach. The food was mad salty and that should’ve been the indication that it was bad. The meats were bad. I got Steak and chicken and now I am entirely not feeling well at all. I might have food poisoning. If I capsule give zero stars I would. The employee never changed his gloves when serving me idk if that is the reason or if the food was just under cooked or spoiled.


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