This Boca Raton location is the BEST!!
Food nasty and salty..brought back gave me same. Took back again cause very salty and old tasting manager..she just shrugged her shoulders . I threw it in trash can in front of counter .she did nothing ....very poor service from manager..food terrible.I paid for garbage to put in trash cans.wsste of my money and time.
This specific chipotle location crossed the line today with their serving size portions. Order a chicken bowl and had 3 small pieces of chicken….. only notably good worker is Adam.
For second time I was charged for double orden of chicken that I never asked or received. Bad bad service or policy.
This is a decent Chipotle location, but it depends on who you talk to if there is an issue. I always get the same thing, so I remember the price. Unfortunately the price I pay isn't always the same so I rarely go here anymore. I noticed someone in front of me when I visited this evening having the same issue about price not being the same and one of the employees working the line took the initiative to try to talk to the customer and make things right, but that doesn't always happen. I ended up having an issue too, but that didn't get fixed since it was another employee who wasn't properly trained on customer service. I've worked in the restaurant business along with customer service jobs for years, and that was always important to keep the customers happy. Seeing how there are no replies to mostly all of these reviews, both positive and negative, it's probably just a not so great owner or whoever is running this location. The staff is generally nice. It's just the little issues. Always get your receipt and double-check with pricing.
By far the worst chipotle in south Florida. Constantly mess up online orders, food always is spoiled and tastes disgusting, and the service sucks. This chipotle 90% of the time is littered with trash and a gross environment.