Chipotle Mexican Grill

Good fresh food, polite and friendly staff

I'm bummed to have to write this because they are super polite and I love that we have Chipotle in Billings! I would have much rather spoke to a manager than blast out on google. I tried to call but like every other company, they have a bot you can't get past to talk to a human and voice your concerns about the meal you received. This is my third time trying Chipotle in Billings. We order to-go for our office of three to four, so not huge to-go orders. The first time, they forgot the order of chips but we got the queso! Second time, was great because I stood there while they made it. Third, is the straw that leads to this. They forgot the chips, again! Our runner caught it, turned around and grabbed them only to get them here and they are stale. They are chewy.... The Guac... well see for yourself. I'm aware it can turn dark. I would think they would take precautions to keep it looking fresh or just keep it fresh. If the color was the only issue, I wouldn't be writing. It isn't any good.... Now, we are at the office, can't leave and lunch-less, and no one to make it right. Pretty frustrating. Do better!

Always have had a good experience here. I generally frequent between 12:30pm-3pm. Staff are friendly, food is delicious. 1 star for atmosphere, as all Chipotle building designs have horrible atmosphere.

First off the place was filthy! The floors were disgusting. When I got to the counter where you place your order, there was dried food outside of the containers with Hot food, the counter was filthy also. They also were out of Chips!!

It's chipotle

Shockingly good! Superb service, clean, delicious food. Thank you! Parking: Abundant parking

We really like Chipotle when Chipotle makes their ingredients good. Unfortunately we have ordered from Chipotle several times in the last couple weeks and they consistently are under cooking their rice. Pretty frustrating when you take into account the Chipotle cost more than you're run of the mill fast food.

Delicious! Very nice people working there too!

This place does not even serve what they state!!! I suggest Qdoba or Cafe Rio. You will get much better food and service!!!