Chipotle Mexican Grill

Food and service is great chicken was really good

Worst chipotle location ever. Food quality is poor, it’s rather the food is over cooked, not seasoned correctly, or too much salt. The service is poor. And when you have an issue with your order and try to reach out to the store, they never answers the phone.

This Kirk road location is amazing. Quick service and fresh food.

Went to order a chicken bowl but the chicken looked dry and unappetizing so I decided on asada steak , next morning had bad indigestion throughout the day.Can’t recommend this place and will not be back!

worst experience. our baby is allergic to meat and we specifically asked them to not put it. somehow there was a piece of meat in it and when we informed them the guy at the counter instead of accepting started smiling foolishly. the staff was not helping either. moreover, some other Mexican guy (customer only) interfered and made more mess of a situation. The staff should have stopped him as we were only discussing the situation. Irresponsible of them on how they handled it and apparently the guy at the counter has no ownership of his actions. you should fire him if they are too childish to laugh rather than listen. Terrible! you should train more on soft skills and basic manners.

Need to work on communication with customers when servicing! Some Food items are always empty, cold or warm, or a 20min wait??? This location needs to do better!!!!