Chipotle Mexican Grill

Today Sunday April 14th, I arrived at location at 3:30pm wide open with all employees present, told us the location is closed for the next 30 mins to an hour. They preceded to each person serve themselves some food and went to the back to eat… no explanation, no kind words, just look straight in the eyes and said we’re closed and resumed eating… middle of the day, I stood for 30 minutes and they denied service to over 20 people. Why are they closed? Who knows… but if you don’t want people coming up or you really are closed why not closed the gate, shut the lights off or put up a sign… nope, just be rude to customers and turn them away for their own personal reasons…

Food was okay good. Not lovingly good but i prefer chipotle for its diverse food mix. One thing they never clearly mention in the bill is how my bill is always 3-4$ over the menu price. Also it’s not locates exactly where map says. It is in D concourse but slightly towards D29-D30 area. You can check the pictures for more clarification.

Disgusting service by the staff at the airport hartsfield jackson international airport. Staffs were very rude, making fun of the customers, playing on their phone , making the customers wait more than 30 minutes. Is that the service provided by the staff of chipotle??? This happened just now 3.30 and 4.45 pm 04/03/24 Awful service.shame on you guys.

The worst staff...hugging each other in front of customers...arguing about who gonna cook and fix food...wrestling with each other.....all while customers trying to order food before flight...they all need to be fired

Chipotle in the airport gives a vibrant taste to the standard Chipotle has. The food was fresh and hot. The taste was remarkable and I was hungry. Within a couple of bites I was amazed by it being in the airport no offense. Customer service was excellent and they warned up guest with a smile. From the beginning to the end. Thanks for great and quick service.

This is the worst CHIPOTLE I have ever been to. Rude azz workers and they always closing for an hour in the middle of the day because they don’t have any rice… Absolutely ridiculous!!!

During a recent flight layover, hunger led me to opt for airport Chipotle, but it was a letdown from start to finish. The entire bowl lacked flavor – the chicken, rice, and beans were all disappointingly bland. If you find yourself on a layover, I'd strongly advise against choosing Chipotle as your meal option. Save yourself the disappointment and opt for something else. The only plus was the friendly staff, who provided good service despite the lackluster food.

Stated 15 minutes to wait for rice, turned into a wait of 45 minutes. Management needs to work on their training.

Closed at 4:30 on a Sunday??? Out of rice… at Chipotle