Chili's Grill & Bar

Flight was delayed 4 hours so we decided to grab some lunch and chilis was in my gate area. Food was pretty good, service was quick and the server was nice.

My friend has a gluten allergy and asked the bartender if the soup had gluten in it. The response was its only potatoes. My friend asked if she could check w the chef and the response again was its only potatoes and would not check. My friend flagged down another waitress who checked and it has gluten. Chilis is lucky to have avoided a law suit for shear laziness on the part of their employee.

Rude girl working Saturday am. Bartender telling (old) people to scan for the menu with qr code. Rolling her eyes when people said the soda is flat. Yelling at ppl for taking a chair from another area.

Food took 1 hour to receive and I was the only customer! Arrived at 8:30am and ordered 2 drinks and their cheeseburger platter which finally arrived at 9:45am! Flight at 10:00am so no time to eat! Paid $45.00 and had to board the plane! The waiter said..we don't cook burgers until 9:30am...what??? why did you allow me to order it then? ?? :-(

Extremely rude staff, wanted to place an order and she couldn't spend 1min to explain why I couldn't order anything.

Updated: conveniently located close the gates, fast service and decent food

I fly alot so I eat here alot. I've no real issues except now they no longer have menus. I Walk in young woman says "sit here and order from there and pay there" WHAT?..guy comes and says "what would you like"...I said don't know still trying to open the scan menu. To which he responds, "yeah alot of customers have walked out because we don't have menus "....Ordered coffee and a burger because that's all I could think of. Come on Corporate you charged me $16.00 for a burger can't you throw in a complementary menu?

Walked up to the To Go counter twice. The first time no one was even at the counter. The second time there was someone at the register, but they were looking down at their phone and didn’t even notice that I was standing there. I went to the PBI Market and was served right away.

This is my 2nd time at this restaurant and have had the worst service. Today around 5:45 we walk up to the hostess who just looks at us, not even a smile. We ask if theirs a table available and she says “nope” and just walks away. Extremely rude.