I come to this location for cocktails - specifically Old Fashioneds (made with Bulleit Bourbon), and they don’t disappoint. Service is excellent. Always friendly and accommodating. Ask for my favorite bartender, Victoria. She’s the best.
Just had the best experience at this Chilis on a BUSY Friday night! The restaurant is super clean & the bathroom is spotless! As a vegetarian there were so many options & the food was hot and amazing! Nicole the manager came by to check on our table and made our experience extra special. Definitely recommend this restaurant and we will be back!
I must admit, previous visits to this particular location have been pretty decent. I wouldn't say the previous were exactly 5star visits themselves, but tonight was hardly 3, let alone 4 stars. To start, the waitress was okay. She was professional, yet a bit disinterested. I overheard her asking a fellow server if he wanted to take our table while she was in the process of getting our orders. Not a huge issue since it's a busy Sunday night. We didn't fault her for that. I myself have been a server and I totally understand her. She was busy. She was still cordial and attentive. She just seemed tired. We were a group of 6 total, a split ticket of 3 and 3. My complaint is mostly due to the fact that in our large table, which was split ticket (a total of 4 adults and 2 children), our 3 got our food at least 12 minutes before our friends, who actually had to ask how much longer their food would take, and it seemed as if they'd been forgotten entirely as the server herself brought out their food (instead of the food runnners) pretty quickly after our friends asked about it... which was extremely awkward and wholly unprofessional. As for my plate PERSONALLY, the rice that came with my fajita plate was disappointingly unevenly cooked. most bits seemed undercooked, other bits were cooked "perfectly ", but the better cooked rice was on the skillet, which means that the whole of the rice was likely already undercooked but the skillet itself had cooked the other half as it was on our table. I dislike leaving such a "bad" review and even trying to understand the situation as a former Server myself, it still seems like there was just poor or distracted service overall. Not to mention, we had been jolted by at least 4 cases of crashing plates or glasses that were almost certainly intentionally thrown. I could state that possibly 2 were accidental, however I happened to catch a bartender literally throwing glasses.
The food was alright, the server was done, but the host was unfriendly.
Great restaurant just a bit pricey for what you get!
I am always pleased with the service at this location specifically.
Our waiter Ronnie was great. I will definitely be back because of him.