Chili's Grill & Bar

Delicious food it was fresh and tasty.Restaurant was clean. Service was great.

I had high hopes for this restaurant based on the reviews, but I was sorely disappointed. Personally, I don't usually leave reviews for restaurants unless I've had a really bad experience or encountered exceptionally poor service. The hygiene standards at this place are appalling and my food was handled in a very poor manner. The men’s restroom was clogged, and water flooded all over the restroom and outside the hallway. No employees or managers were around, and when I mentioned this to manager Melissa, she told me that she already knew and that she was already there, but nobody was around. My shoes got wet, and water went inside my shoes. We waited over an hour for our food, and when it finally arrived, the wrong plate was brought to our table by a young lady food runner with blond hair. Restaurants normally do not serve food which was already served to another customer to the second customer because the cost of food is cheap compared to a lawsuit or a health department’s fines if they find out, but this was not that case. My server apologized and told me that he didn’t know why they did that and took it away, after my daughter had already eaten from the plate. I don't believe the food runner realized this since she only said, "sorry bro, it’s been a long day" and just walked away. The staff seemed overwhelmed and disorganized. I ordered some Nash Hot Crispers and I mentioned to my server that the flavor was too overwhelming, and that I wish to request Original Chicken Crispers instead. My server just grabbed a napkin and took the tenders off my plate while he was touching everything else. Very poor way of handling customers food. At this point I lost my appetite. When I brought it to the manager Melissa attention, she barely apologized and did nothing to compensate for the incident. Manager said, "Thank you, we appreciate the feedback, I will talk to the employee" and just walk away, Unacceptable!

Excellent service! Thank you!

This review is mainly for the food. The chicken has been undercooked multiple times where it was very pink in the middle and it was for my daughter. I also just got food poisoning from one of their burgers.

Great option

A great place to eat Parking: There is plenty of parking available