Not only did they forget my salad dressing. They gave me a chocolate cookie parfait, when I asked for granola! I do not eat chocolate! I had to leave work and turn all the way back around and ask for my order to be fixed. I missed my lunch break and they acted like it was no big deal. This location is terrible!!!!!!!!! They give you whatever they want and don’t make it right. They can kiss my behind.
Regularly forgets items from orders, especially from kid’s meals. Then when you ask about the missing items the employees have attitudes about it.
Great service, and they kept the line moving.
This review is more about customer service than anything else. I didn't appreciate that Luis, the cashier taking my order, couldn't focus long enough for me to finish my order before he picked up his phone to start texting someone. I literally stood there and waited until he finished to see if he'd notice there was a customer standing in front of him, but he didn't seem to, nor did he seem to really care. When I asked for sauces, he couldn't manage to walk 10 feet to the sauce station without getting distracted with his Apple watch and continuing to text. It was kind of ridiculous. If a person can't do their job properly without become immediately distracted by a device, it's perhaps better to lock the device up so that the job can be performed.
Haven’t been here since a year and the customer service is still horrible Hispanic kid just shoves the bag at me in the drive thru. Seriously this place went down hill since Covid. Before Covid this location was great at customer service to the point they made you feel like family. These new employees must be Walmart rejects because they have the exact same attitudes. Please get better employees. This is my last time coming to this location for good!!!!!
The associates were very helpful!
Great food, friendly staff. The owner is an involved caring person. I have dined here for years. Never disappointed.