Always clean atmosphere and friendly staff
21 cars in line ahead of me....they didn't have their people out taking orders for some reason (guess another Gen Z decided they needed to take a mental health day and call out sick to work). Took a total of 27 minutes from the time I pulled up to the time I got my food. The problem is that when you get in line, you can't get out. You are held hostage by their drive through design. When you do get your food, it's lukewarm. Pitiful.
It was VERY busy and crowded. I walked I with my twin babies and my 3 year old and finding a table was hard, but the staff where incredibly accommodating. They helped us find a table, helped me move my stuff from a far away booth to a table so I can watch my daughter play. And assisted me with the online ordering.
Placed a mobile order and was in a rush to catch a flight. Pulled up, no voice on the speaker, one car in front of me. After 5 minutes i finally say “hello?”, a voice finally comes through the speaker “hello what’s the name for this order?”. voice sounded kind of rude. told them i had a mobile order and was instructed to pull around. i don’t know if i’ve just been spoiled by the university location but i’ve never waited more than 3 minutes at the window. 6 minutes at this window after they told me it would be just a second. all i ordered was a 10 count mini and a chicken biscuit. minis were dry as well as biscuit being small, cold, and mushy. will not be going back to this location.