Chick-fil-A

Consistent poor service compared to other CFAs. After remodel, it seems to be worse. Always slow service and frequent incorrect order delivery.

This has become the worst Chick-fil-A in the market for service and for customer friendliness

Went in and immediately left. Prices outrageous.

We had the absolute worst Chick-fil-A experience we have ever had at the Chick-fil-A Lassiter location, and I called the Sprayberry location to see if the store operator, Scott Reed, was there to tell him. He was not, but Josh was and Josh was amazing. He actually listened to our problem (not just rattle off some cut and paste response) and was empathetic to the problems the Lassiter location made for our family. Then he went further and made it right. The Lassiter location literally ruined our family’s dinner, but Josh listened, cared, and went the extra mile.

The order precision here is not as good as at other CFAs. I asked for a wrap with fried instead of grilled chicken, which I have gotten at other CFAs, but they said that was not possible. Then I asked for a spicy chicken sandwich only, but they instead charged and gave me a whole spicy chicken sandwich meal. I also asked for water, but they didn't clear out the fruit punch flavor of the dispenser before filling up my cup, so my water had a slight taste of fruit punch which was gross. Also, my cookie was room temperature (they are great when they are warm, but this one was not). However, the other food was good and warm and the service was fast.

The worst Chicken biscuit i have ever had from chick-fil-a .i do not believe it was cooked all the way

Ever since reopening after the remodel we cannot get our order correct. Regularly missing items, incorrect items, long waits.

Been really satisfied with the new remodeling. Service and food has been great. Food is still fresh and and the drive-thru is faster than the old layout. Will say the new layout is really nice. Dietary restrictions: Same. Just like other restaurants. Parking: Easier to get in and out Kid-friendliness: My kids love going Wheelchair accessibility: Definitely easy to get In and out.