My daughter suffers from a chronic illness, I took my lunch break drove access town to get her two soups; large. When I arrived to my daughter and stepped out of my vehicle the entire order fell from the bottom of the bag. I got burned, my shoes, shirt, pants and vehicle was ruined. I placed a cold compress on my leg, attempted to wipe down my garments and car interior. Then I called the ChicFilA on Busch River Road where I made the purchase while returning to work. The representative did not care nor expressed any type of concern. She was very sarcastically saying, “It’s my pleasure.” I had to care for my daughter immediately after work. When I return to that side of town, I would like to speak with someone that is professional with an expeditious successful solution.