Just leaving the drive through and my grilled club is absolutely cold. If I weren't on a lunch break I'd turn around. Bun has a chill on it.
For the life of me these employees never follow directions of the order. I get the same thing every time and it's a problem every time!!! I love chic fil a and I try to excise them and give them a pass but this is ridiculous to keep paying for food service and it sucks. I asked for no salsa and they give me salsa and put no cheese. I ask forcream and sugar on the side and they put it in my coffee. I ask for extra ice and get no ice. And when you go inside to ask for the correct items they give you attitude
I had high expectations customer service was very poor i sat down and had no one said a word to me till 10 mins later and thats because i had asked my waitress can i order now she said she saw me already why didnt you say anything letting me know that you are getting to me or something rather then just having me sit there.
Update: Very unfortunately you can’t do normal curbside app orders here anymore (it was only for while they were rebuilding Dwarf House). I wish you could as there is no curbside at the new Dwarf House. === Can’t wait to pick up my mobile orders here starting tomorrow!
Victor is amazing he is the Catering director and he was so accommodating. We realized last minute that the operation was so bad our team would not be able to be gone for long periods of time and we reached out to him and his team and in less that 2 hours our team of more than 60 people were eating good! He even said to call him back if there were any issues. We order often but this is the first time it was so last minute and we still received exceptional service! Thank you!