Chicken Salad Chick

I am a frequent customer at the Carmel location. I ordered 2 of my favorites in the small containers. One of them was the lemon and basil. It was not good. So much basil and no lemon. So I called the store and spoke to the mgr. She said since I had opened it I could not exchange it. The most she could do was give me 50% off another one. She was not friendly. She was almost snobby about it. I was very disappointed in her attitude and reaction to my problem. I will not be going back there. I guess they don't mind if you don't return to their establishment. So if you ever have a complaint don't bother letting them know. They don't seem to care.

Fresh and full of flavor!! It's nice to find a place to eat out that uses fresh ingredients! You have to try it!

First experience at Chicken Salad Chick and it was amazing. Met my parents for lunch there because it’s one of their favorite places to eat.

If I could give 10 stars I would! Jayda was SO friendly, helpful and patient with me and my nephew. She was so delightful, and I can't wait to come back already! Thanks, Jayda!

Love their Lauren's Lemon Basil!

Fine