Charlie's Ice Cream

Ice-cream is good, banana split is my favorite, unfortunately the service is so poor it has made the experience an unpleasant one. I have taken my family there on several occasions and the attitudes the young ladies have given us has been rude and disrespectful. Very unprofessional. I continued going, giving the staff a chance; anyone can have a bad day or feel down. Sad to say attitudes were consistently rude from all of them no matter when we went. Who ever is in charge of the hiring process might want to look into a customer service corse as a requirement.

I've visited this ice cream shop multiple times, hoping for better service, but unfortunately, the experience consistently falls short. The staff's attitude is consistently rude, and they seem disinterested in helping customers. It's disappointing to see such a lack of professionalism in a service-oriented business. I hope the management takes steps to address these issues for the sake of future patrons. I love to get chocolate soft serve and they are almost always out of it.

Helados geniales y la atención de parte de la chica Alejandra fue agradable

Ricos helados y la atención de Alejandra fue espléndida

Bello lugar y la atención de Alejandra fue amable

Parking: Hialeah Dr

Melani me atendió super

Melani me entendió y me hizo un banana split delicioso

I loved the place went with my girl 10/10 Melani was amazing