Charleys Cheesesteaks

Worst experience ever!!!! Steve employee super rude, I ask for my order to go and he just pull up a box put my sandwich inside like he was super mad. The other employee got super upset with me because I told him that he need to clean up his face because he was sweating a lot and the sweat was dripping on the prep table. He started arguing with me.

The owner at Westminster mall location is very rude and unpleasant. He should learn how to talk to customers. Never going back again.

Awesome sauce. Great service. Fresh food. Fries were real potatoes. 5 starr!

Owner is super stingy!! I ordered the chicken strips with fries and it literally just came with just 10 fries! It was the actual owner that did my order. When I told him something he said that’s how it is but it’s not I always go to another location and it’s not like this. I was going to order a side of fries but he was really rude so I didn’t want to buy from him anymore.

Horrible customer service, the older "manager" is extremely rude and will toss around your food with no regard. Asking for anything, like napkins, will get you in trouble. Definitely WILL turn the other way if he's around..

I’ve visited many Charley’s restaurants for several years yet the Charley’s in the Westminister Mall displays the worst customer service. They take no accountability for their mistakes in making a sandwich even though the customer was very specific when ordering. The order was correct on the screen and receipt. When the customer attempted to point out the error, the cook became confrontational, yelling at the customer and refused to remake the sandwich. Rather than work with the customer, the cook yelled at the customer and told him to take the sandwich as is. The cook blamed the customer and said, “it’s your fault for not reading.” However when the customer tried to get the cook to look at the screen, he refused to and continued behaving unprofessionally. The cook didn’t care that other customers were in line witnessing his foul behavior. One customer tried to calm the situation yet the cook then began to yell at her. This cook should be fired!!!! He is a poor representation of the company. He refused to reimburse the customer or remake the sandwich. I wouldn’t recommend any human being to visit the Westminster, CA location #00121. Extremely poor and distasteful customer service. Horrible way to treat customers.

I paid almost $19.00 for a philly cheese steak, fries, and a small fountain drink, and they wanted to charge one dollar for a refill. Crazy expensive.

Extremely rude man , very Poor service , very unorganized , touched the register and money and with no gloves touches the food overall extremely disgusting including that one man who’s name I did not catch and service