Charleys Cheesesteaks

Manager doesn’t understand his own menu and wants to charge more than the menu says. They also fail to enter your order the way you ask.

This is one awesome experience

Worst manager I’ve ever seen.

usually don’t write reviews but this interaction truly ruined my day. not sure if this man was the manager or what but i was in need of a napkin and couldn’t find one anywhere else so the closest place was charley’s. i didn’t get food, just grabbed a napkin. the man that was behind the counter stopped me and said “napkins are only for customers” and was extremely nasty to me. i took ONE napkin. i asked him if he wanted me to put it back and he said no. his tone was uncalled for and i don’t understand the big deal about taking a paper napkin? sounds stupid to me. whether i’m a customer or not, that’s not a way to speak to someone and you guys certainly will not be gaining a customer after this!!!

Great food Great customer service my go to spot.

Worker named Maury had a nice conversation with me even while cooking my sandwich. Expectations were low going in, but I was honestly impressed. Old School was grilled perfectly. Kid-friendliness: Worker was quite friendly to other families and kept them engaged.

Came in at 745 and they said place was close even though they should be closing at 8

Vegetarian options: Not many places that serve Cheesesteaks offer even a single veggie option. My oldest daughter was beyond happy to find out she was going to be able to order something off menu, that turned out to be delicious and no one got annoyed when she altered it a little not a single eye roll or sigh. They have no become my daughters favorite place in the mall and the man who was helping the woman helping us was nice, but the real champ was the beautiful girl running the store, I was told she is a manager which is impressive given her age, but after dealing with her I am not at all surprised. And she has created a lifelong customer in my daughter. Like I said first time her being vegetarian wasn't looked at and sneered or laughed at. Or shown their utter disrespect or care for what or why she is choosing this. Your crew are not only good at their jobs, they are good to their customers in a way most places don't even know exist.

Very flavorful and a good price!