great sandwich!! piping hot fries! This location is in the mall's food court so the atmosphere is what is.
Good food but service was a little off during our visit.
Good food the sandwich could use a little more meat
The employee Cirina was very unprofessional and should not work with customers directly. I ordered a strawberry lemonade and it was too sweet, I asked for a cup of water or for her to add water she said buy a bottled water. I asked for a tray she said no trays. She was the nastiest person I ever encountered at Charley's.
I was very disappointed the 2 employees were very rude and disrespectful they act like they didn't want to serve me and we're making jokes at me for no reason complete trash in green Greenwood mall
Fast service, kind staff, and delicious cheesesteak. Delivered hot, and had to wait for it to cool down. Always better with a Diet Coke. The smell is so appealing.
Really disappointed in our experience at this Charley's. We had a coupon for $10 off your order of $30 or more that expires tomorrow. Normally, the three of us get two cheese steaks to share, but since we had this coupon we got three. When we present the coupon, the cashier says we can't do the coupon because the computer doesn't work, even though they just rang up our entire order. They asked if it was for the fries, and we told them it was 10 off 30. They said I can give you the fries one. So sure, it's better than nothing. Then they clearly ring up fries on the screen and promo them, as they aren't on the screen. I'm extremely disappointed Charley's allows for this blatant falsification of promotions at a franchise!
Great food. needs better communication