The cashier didn’t want to accept cash because she wanted everyone to use the kiosk. She was very rude.
100%I recommend the food from there,the staff is super nice always very friendly and the food good as well
Wednesday April 3rd at 2:30 pm. We just left and didn't get to eat because the attitude of the lady that was taking our order. She was RUDE! Attention owners! she needs customer service training..
Mi familia y yo somos vegetarianos de nacimiento, fuimos a este lugar porque en su menú manejan un “sandwich veggie”, solicitamos 3, al momento de ver a la señorita que nos atendia preparándolos en una plancha, puso la verdura de los 3 veggies y al lado puso unas carnes, la grasita que soltaba la carne se iba a lo que llevaban los veggies, con la misma pala volteaba todo y se mezclaban, LE comente a la señorita que se estaba mezclando todo con lo que supuestamente es vegetariano, su respuesta FUE: aqui no es un restaurante vegetariano aqui todo se mezcla, YO LE RESPONDÍ: entonces porque manejas en el menu un sandwich veggie, no puedes ofrecer algo veggie y mezclarlo en la preparación con la carne. Aquí ademas de la inconsciencia de manejar asi la comida, ya hay vegetarianos que les cae mal la carne y uno confia en lo que ofrecen, fue la actitud pesima que tuvo la señorita su actitud no fue la adecuada, lo bueno que al lado se encontraba otra de sus compañeras y me comentó que podia cambiar de palas para que no se mezclara tanto… EMPRESA CHARLEYS PHILLY STEAKS, si vas a poner en tu menú una opción veggie, entrena bien a tus empleados para que sepan que significa y que conlleva eso, te puedes meter en problemas, con alguien que le caiga mal y se confíe en lo que ofreces vegetariano…
Food was actually good, but service was poor. 4 signs for the Parmesan peppercorn sandwich, Four! "Oh I'm sorry, we don't have that anymore", okay how about a large sandwich, "Oh, I'm sorry, we don't have small or large, only regular". Not impressed with the service.
The food...OK. Everything around the food- just bad. Something is really off about this place. The tray was a ripped in half foam to go box, straws too short to put in the large beverages, pepperchinis out, tea out, papper towels out, the jalepanos were low quality, the staff performed like they were only had individual jobs and not cross trained, the lady at the cash register was also covering drinks and condiments so a line grew to about 7 deep before people gave up. They still have the 7 foot tall useless plexiglass from the pandimec that is impossible to order, yet just one foot to the right or left you can either breath on the food or the beverages. Tables dirty. The bathroom is a absolute disaster with no soap, smells aweful of urine, and does not see regular cleaning. This could be way better than this.
This place obviously doesn't look at orders when you do an online order. I ordered a Philly cheesesteak with extra mayo and pickles and grilled onion and didn't get anything that I requested. The lack of competence in the staff is amazing. Also ordered a sweet tea and instead received a lemonade also not what I ordered. This is one place I will not recommend to anyone.
Refusing Walmart associates & customer free water cups