Charleys Cheesesteaks

No there anymore

I really like Charlie’s sub but this Charlie’s subs is the worst I and other coworkers of mine on 3 different occasions ordered from this Charlie’s and our orders where all wrong. I recently ordered a plain cheesesteak they added peppers, onions, lettuce and tomatoes this is the last time I will tolerate this mistake and I’m going to express it here so that everybody knows.

Ordered a curbside order at Town Center. Arrived and checked in with the store. The order never was brought out to the car. I called the store multiple times with no answer. Due to a knee issue I couldn't go into the mall to get my order. Never received the order. Contacted the company via the website to get a refund with no response.

Really bad, I order chicken teriyaki, went they give me the sub I told them if this is a teriyaki he told me yes, I left to my truck to eat, surprise not teriyaki so you eat what they want , is really wrong what they doing. So please don't do this to customers. After this situation the owner send me a email. And he fix the problem,thanks owner.

Been coming almost weekly when working at the Boca mall. Food is exceptional although toppings are inconsistent, service is horrible, especially with one who has a terrible attitude as well as makes each sandwich the way she wants, leaving off items paid for and getting nasty when you tell her and what is up with never having ketchup.

Order food and only got 3/4 of it and could not get ahold of the store to correct this

I ordered my food off DoorDash I already received a refund, but I just wanted to let you know that I received the completely wrong order I originally ordered what was on the receipt. I received chicken with a sweet sauce, tomatoes, bell peppers, I also paid an up charge of 4.79 for ultimate fries and did not receive them, I got regular fries instead. I payed a total of 18.59. I don’t usually complain but this was inexcusable because at the end of the day it’s not DoorDashes fault because they aren’t allowed to check any customers order.

Friendly service. Spoke to the manager Richie he was very helpful and knowledgeable about the menu. Food was solid.