CAVA is a great place to get your healthy food, the chicken is really good. I have ordered food here 5 times.
I came here to Nashville on a vacation. Once I found out Cava was here I was so excited to try it. Upon arrival no one greeted us even when we walked up to the counter to order. The young lady was already taking someone’s order in the front of me and there was a gentleman behind us. Instead of the young man helping me, he went straight to the gentleman behind me. I thought that was rude but I was willing to still stay because I wanted to try Cava. The breaking point was when another young man walked up to the meat/ toppings with a dirty rag and started cleaning around the little compartments, the dirty rag went into the chicken, into the avocado, etc causing the different toppings to mix with each other. That’s when I knew it was time to go. The rag was a white rag but you could tell it was used for other things because it had black stains on it. I just decided to leave, maybe when I come back I’ll try a different location and not this one. The workers acted like they did not want to be there which is not our fault. Whoever is over this location either needs new and friendlier employees or they need to take them back through training. Disappointed.
Food was amazing, first time trying a restaurant downtown. Definitely will be tuning in again. Nice vibes, chill spot to do work and overall good people. Good customer service, a little guerita took my order and was extremely helpful in helping me decide what to eat. 10/10 would recommend.
Best food and customer service I have ever experienced